Security & Trust

Enterprise-grade reliability and compliance you can count on.

99.99% Uptime SLA

We know that every second of latency costs you conversions. Netrivya guarantees a 99.99% uptime SLA for all transactional and Voice API routes. Our infrastructure is geographically distributed across multiple tier-1 data centers to ensure failover and redundancy.

Data Privacy & Compliance

GDPR Compliant

We adhere to strict data processing agreements and user privacy rights mandated by the European Union.

End-to-End Encryption

All API traffic is secured with TLS 1.3. Data at rest is encrypted using AES-256 standards.

Data Handling Policy

Netrivya acts strictly as a data processor. We do not sell, share, or analyze your messaging content for marketing purposes.

Message logs are automatically redacted/deleted based on your custom retention settings.
Strict Access Control (RBAC) ensures only authorized personnel can view delivery status.
Regular third-party penetration testing is conducted on our core API infrastructure.