Privacy Policy
1. Introduction
Welcome to Netrivya. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
- Identity Data: includes first name, last name, username or similar identifier.
- Contact Data: includes billing address, delivery address, email address and telephone numbers.
- Technical Data: includes internet protocol (IP) address, your login data, browser type and version.
3. Data Processor Obligations (GDPR)
When providing API services (such as Bulk SMS, Voice API, and WhatsApp), Netrivya acts strictly as a Data Processor. We process communication data strictly in accordance with our clients' documented instructions. We do not sell, rent, or use message payload data for our own marketing purposes.
4. Data Security
We have put in place appropriate security measures (including 256-bit encryption in transit) to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
5. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: privacy@netrivya.com